Terms & Conditions

Welcome to Sharif Dates, the home of handpicked, premium-quality dates.

These Terms and Conditions govern your use of our website (www.sharifdates.in), our products, and your relationship with Sharif Trading Co. Please read them carefully. By continuing to browse or shop on our website, you accept and agree to be legally bound by these terms.

1. Ownership & Contact

This website is operated by Sharif Trading Co., Gujarat, India.
Email: shariftradingco9999@gmail.com
Phone: +91 99798 61761
Website: www.sharifdates.in

2. Eligibility to Purchase

To shop on our website, you must be at least 18 years old and legally capable of entering into a binding contract. The site is intended for personal or gifting use, not for wholesale/commercial reselling.

We reserve the right to reject or cancel any order suspected of being for commercial resale.

3. Product Information

We do our best to provide accurate product descriptions and images. However:

    • Images are for illustrative purposes.

    • Actual color/texture/packaging may vary slightly due to photography or screen differences.

    • Products containing natural ingredients (like dates) may differ slightly in size, shape, or appearance.

If you are unhappy with your order, please refer to our Refund & Return Policy.

4. Orders & Acceptance

Your order is considered accepted only when:

    • Payment is confirmed

    • You receive an official order confirmation or dispatch message from us

We reserve the right to cancel or reject any order at our discretion, for example, if an item is out of stock, payment fails, or fraud is suspected.

5. Pricing & Payment

All prices are in INR (₹) and include GST where applicable. Delivery charges may apply and will be clearly stated during checkout.

We accept:

    • UPI, Credit/Debit Cards, Net Banking

    • Wallets (e.g. PhonePe, Google Pay)

    • Cash on Delivery (with additional fee, if applicable)

In case of any pricing error, we reserve the right to cancel the order and refund the full amount.

6. Shipping & Delivery

Please refer to our Shipping & Delivery Policy for full details on order processing time, delivery duration, areas served, and tracking.

7. Refunds & Returns

Due to the perishable nature of dates, we do not accept returns unless the product is damaged, incorrect, or expired upon arrival.

See our Refund & Return Policy for details on eligibility, timeframes, and refund processing.

8. User Account & Security

You may browse our website as a guest or create an account for convenience. You are responsible for maintaining the confidentiality of your account and password.

Sharif Dates is not responsible for losses resulting from unauthorized use of your account. Please notify us if you believe your account is compromised.

9. Intellectual Property

All content on this site, including product images, packaging designs, graphics, text, logos, etc. are the intellectual property of Sharif Trading Co. or its content creators.

You may not copy, reuse, or reproduce any material from this website without written permission.

10. Reviews & User Content

By submitting a review or feedback on our site or social platforms, you grant Sharif Dates the right to reuse, republish, and display it in any media or format. We reserve the right to moderate or remove any user content we deem offensive, misleading, spammy, or unrelated.

11. Promotions, Coupons & Discounts

All promotional offers, coupon codes, and discounts are subject to availability and may be withdrawn or changed at any time without notice.
Only one coupon can be used per order unless specified otherwise.
Discounted items may not be eligible for return unless damaged.

12. Third-Party Links

Our website may include links to third-party websites (such as payment gateways, courier tracking, or Instagram). We are not responsible for the content, security, or privacy practices of these external sites.

13. Limitation of Liability

Sharif Dates will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

    • Delayed delivery due to courier service issues

    • Minor packaging defects that don’t affect product quality

    • Loss or damage arising from unauthorized use of your account

    • Any issues caused by third-party links or services

Our maximum liability is limited to the value of the product purchased.

14. Force Majeure

We are not responsible for failure to fulfill obligations due to events beyond our control, including natural disasters, pandemics, strikes, courier shutdowns, or government regulations.

15. Governing Law

These Terms & Conditions are governed by and construed under the laws of India.
All disputes will be subject to the jurisdiction of the courts of Gujarat, India.

16. Policy Updates

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our website means you accept the latest version.

Need Help?
Sharif Trading Co.
Email: shariftradingco9999@gmail.com
Phone: +91 99798 61761
Website: www.sharifdates.in